The time needed for car collision repair depends on the damage. Minor repairs may take a few days, while major damage could need several weeks. At Erie Customs & Collision Inc, we give you an estimated timeline during the first assessment and keep you updated throughout the repair process.

Most auto insurance policies cover collision repair if you have collision coverage. Erie Customs & Collision Inc works directly with insurance companies to make the claims process easier. We can help you understand your coverage and assist with paperwork for a smooth repair experience. When you choose us for collision repair in Strongsville, OH, selecting a shop that handles insurance communication can save you time and reduce stress. This helps keep your repair on track without repeated calls between you and your insurer. Direct billing also ensures the shop receives timely payment, so repairs proceed smoothly.

Yes, at Erie Customs & Collision Inc, we use advanced color matching technology to ensure an exact match for your vehicle's paint. Our skilled technicians are trained in precise color mixing and application techniques, guaranteeing that the repaired areas blend seamlessly with the rest of your vehicle for a factory-finish look. For collision repair in Strongsville, OH, choosing a shop experienced in refinishing ensures the new paint blends seamlessly with the existing surface. Proper blending and curing techniques help eliminate lines or color inconsistencies. While environmental conditions and the car’s original paint quality can influence results, professional body shops typically deliver highly accurate and durable color matches that look natural and consistent.

Yes, our body shop provides free, no-obligation estimates so you can understand the scope and cost of repairs before making a decision. When looking for collision repair in Strongsville, OH, it’s helpful to request these estimates to ensure you understand the transparent pricing structure and work that needs to be done. A thorough estimate should detail labor, parts, materials, and expected repair time. Many shops now use digital imaging and computerized estimating tools to provide accurate, transparent assessments. Reviewing the estimate also gives you insight into a shop’s professionalism, equipment, and communication style, helping you feel confident in your choice.

After confirming everyone’s safety, document the scene, exchange information, and contact your insurance company as soon as possible. Next, schedule an inspection or estimate with our reliable shop offering collision repair in Strongsville, OH to assess the damage accurately. Early evaluation helps prevent small issues from becoming larger problems. We can assist with rental arrangements and guide you through the insurance claim process. Keeping organized records—photos, police reports, and claim numbers—will make the repair process smoother. Acting quickly ensures your vehicle receives timely, proper care and helps you get back on the road safely.

Like any reputable repair shop should, we offer warranties that cover workmanship, parts, and paint, giving you peace of mind after the repair. When choosing collision repair in Strongsville, OH, ask the shop what type of warranty they provide and how long it lasts. We offer lifetime warranties on paint or structural repairs as long as you own the vehicle. A solid warranty reflects our shop’s confidence in its techniques, materials, and overall quality. Be sure to review the warranty details in writing so you clearly understand what is included, how to file a claim, and any maintenance requirements.

As a trusted provider of collision repair in Strongsville, OH, we use advanced frame-measuring systems and manufacturer-approved repair procedures to ensure your vehicle’s structural components are restored accurately. After an accident, even minor misalignment can affect safety. Our certified technicians perform detailed inspections, use computerized equipment to measure damage, and follow OEM guidelines to return your vehicle to factory specifications. We also perform post-repair quality checks and test drives to confirm proper handling. Your safety is our top priority, and we take every step necessary to ensure your vehicle meets or exceeds original-strength standards after repairs.

Communication is a key part of our service. When you choose us for collision repair in Strongsville, OH, we provide consistent updates through phone, text, or email—whichever you prefer. From the initial estimate to parts delivery, repair stages, and completion, we keep you informed every step of the way. If supplemental damage is discovered, we explain the findings clearly and coordinate insurance approvals on your behalf. Our goal is to give you full transparency so you always know where your vehicle stands in the repair process. You’ll never be left wondering about timelines, costs, or next steps.